FAQ
Question
Answer.
How do I know a belt press is the solution for my dewatering needs?
Our sales team is knowledgeable about the different types of dewatering machines and can assist you in scoping out your equipment needs. If a belt press is not right for your needs we will assist in identifying the correct dewatering equipment.
What are your minimum and maximum rental terms?
No, we do not have minimum or maximum rental terms. We are flexible on rental duration and work with each client based on project needs.
Do you deliver and set up the equipment, or is that our responsibility?
We handle shipping the equipment. Our technicians are available for setup and training at an additional cost.
What is the lead time for a rental?
Our fleet is available on a first come first serve basis, but we allow customers to reserve a unit up to a year in advance. If a unit is needed ASAP, if supply allows we can ship a unit in as little as 48 hours.
What areas do you service?
We service the United States and Canada. Including Alaska and Hawaii.
Do you provide on-site technical support during the rental period?
Yes, technical support is available throughout the duration of your rental. The specifics are covered in the rental contract. Broadly, the customer is expected to preform preventative maintenance and replace common wear items while we are responsible the general integrity of the equipment. Damage from operator error or negligence is not covered.
Can you service or repair belt presses other than the rental units?
Yes, we will service customer owned belt presses.
Our service capabilities extend to customer-owned equipment as well as our rental fleet. We perform field repairs, press rebuilds, belt replacements, roller and bearing service, polymer system maintenance, and full equipment refurbishment at our facility. If you have a belt press or centrifuge that is underperforming or in need of major work, contact us to discuss what is involved and what your options are.